Shipping & Delivery Costs
Shipping worldwide.
Shipping with tacking (Mondial Relay/HappyPost:
• Belgium & France: up to 500gr = 5€ // up to 1kg = 10€
• USA : up to 500gr = 25€ // up to 1kg = 30€
• Europe & World : up to 500gr = 20€ // up to 1kg = 25€
• For small packages/enveloppes, contact me before placing the order at helcanen@gmail.com
Processing Time
Every order is carefully packaged. Your parcel will be shipped within 3 to 7 business days after your payment is confirmed.
Returns, Exchanges & Refunds
All sales are strictly final.
Once an item has been purchased and shipped, it cannot be returned, refunded, or exchanged for any reason (such as a change of mind).
⚠️ Exception for Transport Damage: If an item arrives broken or damaged during transit, you must contact us within 48 hours of delivery. Please provide clear photos of both the damaged item and the shipping box so we can process a solution.
Secure Payment
All transactions are secure. Items added to your basket are temporarily reserved until the checkout process is complete.
Have a question in general or about a custom order, or your delivery? Feel free to contact me directly